Skip to Content
  1. All Products
  2. All Products
  3. Microsoft Dynamics 365 Customer Service Voice Channel Add-in | Yearly
INR
Microsoft Dynamics 365 Customer Service Voice Channel Add-in | Yearly

Microsoft Dynamics 365 Customer Service Voice Channel Add-in | Yearly

https://www.eketchup.com/web/image/product.template/25655/image_1920?unique=8b7228c
(0 review)

Elevate customer service with Dynamics 365 Voice Channel Add-in, featuring seamless omnichannel integration, automated call logging, and real-time analytics for personalized support

₹ 74,131.20 74131.2 INR ₹ 74,880.00 Tax Excluded (Discount: 1.0%)

₹ 87,474.82 Including Tax

₹ 74,880.00 Tax Excluded

(₹ 0.00 / Units)
  • Brand
  • License Category
  • License Type
  • License Tenure
  • Payment Terms

This combination does not exist.

Commercial Annual
Dynamics 365 Customer Service Voice Channel Add-in

The Dynamics 365 Customer Service Voice Channel Add-in is a powerful tool designed to enhance your customer service experience. This innovative add-in allows you to integrate voice channels into your Dynamics 365 customer service platform, providing a seamless and efficient way to manage customer interactions.

Key Features

The Dynamics 365 Customer Service Voice Channel Add-in offers a range of features that can help you improve your customer service operations. Some of the key features include:

  • Integrated voice channel support: Receive and manage voice calls directly within Dynamics 365
  • Automatic call recording and transcription: Easily record and transcribe customer calls for quality and training purposes
  • Real-time call analytics: Gain valuable insights into customer interactions and call outcomes
  • Integration with existing telephony systems: Seamlessly connect your existing telephony infrastructure with Dynamics 365
  • Customizable call flows and scripts: Create personalized call flows and scripts to suit your business needs
Key Benefits

By using the Dynamics 365 Customer Service Voice Channel Add-in, you can experience a range of benefits that can help you improve your customer service operations and enhance your customer experience. Some of the key benefits include:

  • Improved first call resolution rates: Quickly and efficiently resolve customer issues on the first call
  • Enhanced customer experience: Provide a seamless and personalized customer experience across all touchpoints
  • Increased agent productivity: Automate routine tasks and provide agents with the tools they need to manage customer interactions efficiently
  • Better call outcomes: Use real-time analytics and insights to optimize call outcomes and improve customer satisfaction
  • Reduced costs: Minimize the need for manual data entry and reduce the cost of customer service operations
Use Cases

The Dynamics 365 Customer Service Voice Channel Add-in can be used in a variety of scenarios to improve customer service operations. Some common use cases include:

  • Customer support: Provide multi-channel support to customers, including voice, email, and chat
  • Telemarketing and sales: Use the add-in to manage outbound sales calls and track customer interactions
  • Field service management: Integrate voice channels with field service operations to improve communication and coordination
  • Quality monitoring and training: Use call recording and transcription to monitor and improve agent performance
  • Omnichannel engagement: Provide a seamless customer experience across all touchpoints, including voice, email, chat, and social media

With the Dynamics 365 Customer Service Voice Channel Add-in, you can unlock the full potential of your customer service operations and provide a world-class customer experience.

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

Secure and trusted checkout with:

Terms and Conditions
Online Delivery
Shipping: 1-2 Business Days
Offline Delivery
Shipping: 3-5 Business Days

Share

VPN: CFQ7TTC0J7N8

Specifications

General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Yearly
Payment Terms Prepaid
Tags
Tags
Commercial Annual