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Microsoft Dynamics 365 Customer Service Voice Channel Add-in | Non-Profit Pricing | Yearly

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Unlock efficient customer service with Dynamics 365 Voice Channel Add-in, designed for non-profits. Key features include omnichannel engagement, automated call routing, and real-time transcription, empowering agents to provide personalized support.

₹ 17,409.60 17409.6 INR ₹ 18,720.00 Tax Excluded (Discount: 7.0%)

₹ 20,543.33 Including Tax

₹ 18,720.00 Tax Excluded

(₹ 0.00 / Units)
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Annual Charity
Dynamics 365 Customer Service Voice Channel Add-in (Non-Profit Pricing)

This add-in enables non-profit organizations to provide exceptional customer service experiences through seamless voice interactions, integrated with Dynamics 365. With this solution, you can efficiently manage voice-based customer interactions, enhancing your overall customer service capabilities.

Key Features
  • Seamless integration with Dynamics 365 for unified customer interactions
  • Advanced call routing and queuing for efficient call management
  • Real-time call transcription and sentiment analysis for enhanced insights
  • Automated case creation and assignment for streamlined issue resolution
  • Personalized customer experiences through contextual understanding of customer interactions
Key Benefits
  • Enhanced customer satisfaction through timely and effective issue resolution
  • Increased agent productivity and efficiency with automated processes and real-time insights
  • Improved first call resolution rates through advanced call routing and queuing
  • Deeper understanding of customer needs and preferences through sentiment analysis and call transcription
  • Streamlined customer service operations with unified interaction management
Use Cases
  • Non-profit organizations seeking to enhance their customer service capabilities and improve donor engagement
  • Charities and fundraising organizations aiming to provide personalized support to their constituents
  • Member-based organizations looking to streamline their customer service operations and improve member satisfaction
  • Health and human services organizations requiring advanced call management and routing capabilities
  • Education and research institutions seeking to improve their customer service experiences and enhance student engagement

By leveraging the Dynamics 365 Customer Service Voice Channel Add-in, non-profit organizations can deliver exceptional customer service experiences, drive loyalty and retention, and ultimately achieve their mission-driven goals. Take advantage of our non-profit pricing to elevate your customer service capabilities and make a greater impact.

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Q: What is Microsoft Dynamics 365 Customer Service Voice Channel Add-in for non-profits?

A: The Dynamics 365 Customer Service Voice Channel Add-in is a solution designed for non-profit organizations that enables seamless voice interactions and enhances customer service capabilities, integrated with Dynamics 365. It provides unified customer interactions, advanced call management, and real-time insights for improved customer service experiences.

Q: How does the Dynamics 365 Voice Channel Add-in benefit non-profit organizations?

A: The Voice Channel Add-in enhances customer satisfaction by resolving issues effectively and efficiently. It increases agent productivity and efficiency with automated processes and real-time insights. Additionally, it improves first call resolution rates, deepens the understanding of customer needs, and streamlines customer service operations through unified interaction management.

Q: What are the key features of the Dynamics 365 Customer Service Voice Channel Add-in for non-profits?

A: The Key Features include seamless integration with Dynamics 365, advanced call routing and queuing, real-time call transcription and sentiment analysis, automated case creation and assignment, and personalized customer experiences through contextual understanding.

Q: Who can benefit from using the Dynamics 365 Customer Service Voice Channel Add-in for non-profits?

A: Non-profit organizations, charities and fundraising organizations, member-based organizations, health and human services organizations, and education and research institutions can all benefit from the enhanced customer service capabilities, improved issue resolution, and deeper understanding of customer needs provided by the Voice Channel Add-in.

Q: How does the Dynamics 365 Voice Channel Add-in improve donor engagement for non-profit organizations?

A: The Voice Channel Add-in allows non-profit organizations to provide personalized support and contextual understanding of customer interactions, leading to improved donor engagement and overall customer service experiences.

Q: What is the pricing structure for the Dynamics 365 Customer Service Voice Channel Add-in for non-profits?

A: The Voice Channel Add-in for non-profits is offered at a discounted yearly pricing with the goal of making it more accessible and affordable for non-profit organizations.

Q: How does the Dynamics 365 Voice Channel Add-in enhance the call management capabilities of health and human services organizations?

A: The Voice Channel Add-in offers advanced call management and routing capabilities that help health and human services organizations manage high call volumes and provide efficient and effective customer service.

Q: How does the Dynamics 365 Customer Service Voice Channel Add-in contribute to the mission-driven goals of non-profit organizations?

A: By providing exceptional customer service experiences, the Voice Channel Add-in helps non-profit organizations improve loyalty and retention, allowing them to achieve their mission-driven goals more effectively.

Q: Is the Dynamics 365 Customer Service Voice Channel Add-in suitable for both B2B and B2C non-profit organizations?

A: Yes, the Voice Channel Add-in is designed to benefit both B2B and B2C non-profit organizations by providing seamless voice-based customer interactions, improved call management, real-time insights, and personalized customer experiences.

Q: What high-paying keywords are associated with the Dynamics 365 Customer Service Voice Channel Add-in for non-profits?

A: High-paying keywords associated with the Voice Channel Add-in for non-profits include Microsoft D365, Customer Service, Voice Channel, Non-Profit, Pricing, Yearly, Unified Customer Interactions, Call Routing, Queuing, Call Management, Real-time Transcription, Sentiment Analysis, Automated Case Creation, Issue Resolution, Personalized Customer Experiences, Contextual Understanding, Customer Satisfaction, Agent Productivity, First Call Resolution, Call Management Capabilities, Health and Human Services, Education and Research, Donor Engagement, Fundraising, Member-based Organizations, Mission-driven Goals, B2B, and B2C.

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Online Delivery
Shipping: 1-2 Business Days
Offline Delivery
Shipping: 3-5 Business Days


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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Yearly
Payment Terms Prepaid
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