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Microsoft Dynamics 365 Customer Service Voice Channel Add-in | Non-Profit Pricing | Yearly

Microsoft Dynamics 365 Customer Service Voice Channel Add-in | Non-Profit Pricing | Yearly

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Unlock efficient customer service with Dynamics 365 Voice Channel Add-in, designed for non-profits. Key features include omnichannel engagement, automated call routing, and real-time transcription, empowering agents to provide personalized support.

₹ 18,532.80 18532.8 INR ₹ 18,720.00 Tax Excluded (Discount: 1.0%)

₹ 21,868.70 Including Tax

₹ 18,720.00 Tax Excluded

(₹ 0.00 / Units)
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Annual Charity
Dynamics 365 Customer Service Voice Channel Add-in (Non-Profit Pricing)

This add-in enables non-profit organizations to provide exceptional customer service experiences through seamless voice interactions, integrated with Dynamics 365. With this solution, you can efficiently manage voice-based customer interactions, enhancing your overall customer service capabilities.

Key Features
  • Seamless integration with Dynamics 365 for unified customer interactions
  • Advanced call routing and queuing for efficient call management
  • Real-time call transcription and sentiment analysis for enhanced insights
  • Automated case creation and assignment for streamlined issue resolution
  • Personalized customer experiences through contextual understanding of customer interactions
Key Benefits
  • Enhanced customer satisfaction through timely and effective issue resolution
  • Increased agent productivity and efficiency with automated processes and real-time insights
  • Improved first call resolution rates through advanced call routing and queuing
  • Deeper understanding of customer needs and preferences through sentiment analysis and call transcription
  • Streamlined customer service operations with unified interaction management
Use Cases
  • Non-profit organizations seeking to enhance their customer service capabilities and improve donor engagement
  • Charities and fundraising organizations aiming to provide personalized support to their constituents
  • Member-based organizations looking to streamline their customer service operations and improve member satisfaction
  • Health and human services organizations requiring advanced call management and routing capabilities
  • Education and research institutions seeking to improve their customer service experiences and enhance student engagement

By leveraging the Dynamics 365 Customer Service Voice Channel Add-in, non-profit organizations can deliver exceptional customer service experiences, drive loyalty and retention, and ultimately achieve their mission-driven goals. Take advantage of our non-profit pricing to elevate your customer service capabilities and make a greater impact.

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Yearly
Payment Terms Prepaid
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Annual Charity