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Microsoft Dynamics 365 Customer Service Voice Channel Add-in| Education Student Pricing | Monthly

Microsoft Dynamics 365 Customer Service Voice Channel Add-in| Education Student Pricing | Monthly

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Enhance student support with Dynamics 365 Customer Service Voice Channel Add-in, featuring omnichannel engagement, AI-powered chatbots, and personalized experiences, exclusively for education students at a discounted price.

₹ 2,964.06 2964.06 INR ₹ 2,994.00 Tax Excluded (Discount: 1.0%)

₹ 3,497.59 Including Tax

₹ 2,994.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Customer Service Voice Channel Add-in (Education Student Pricing)

This Dynamics 365 Customer Service Voice Channel Add-in is specifically designed for educational institutions, providing students with a comprehensive tool to manage customer service operations. With this add-in, students can gain hands-on experience in delivering exceptional customer experiences, while also learning about the latest technologies and trends in customer service.

Key Features
  • Seamless integration with Dynamics 365 Customer Service, allowing for a unified customer service experience
  • Advanced voice channel capabilities, including call routing, queuing, and recording
  • Real-time analytics and reporting, providing insights into customer service performance and areas for improvement
  • Customizable workflows and automation, enabling students to streamline customer service processes and improve efficiency
  • Integration with other Dynamics 365 apps, such as Sales and Marketing, for a comprehensive customer view
Key Benefits
  • Enhanced customer experience, with faster response times and more personalized support
  • Improved student learning outcomes, with hands-on experience in customer service operations and management
  • Increased efficiency and productivity, with automated workflows and streamlined processes
  • Better decision-making, with real-time analytics and insights into customer service performance
  • Cost-effective, with a special education student pricing model that fits the needs of educational institutions
Use Cases
  • Customer service training and education, providing students with practical experience in managing customer service operations
  • Contact center management, enabling students to manage and optimize customer service workflows and processes
  • Customer experience management, allowing students to design and deliver personalized customer experiences
  • Service desk management, providing students with the tools and capabilities to manage and resolve customer issues
  • Field service management, enabling students to manage and optimize field service operations and customer interactions

By leveraging the Dynamics 365 Customer Service Voice Channel Add-in, educational institutions can provide students with a comprehensive and immersive learning experience, while also preparing them for successful careers in customer service and related fields.

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Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly