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Microsoft Dynamics 365 Customer Service Voice Channel Add-in| Education Faculty Pricing | Yearly

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Enhance student experiences with Dynamics 365 Customer Service Voice Channel Add-in, exclusive faculty pricing, enabling seamless voice interactions, automated case creation, and personalized support for educators

₹ 40,748.40 40748.4 INR ₹ 41,160.00 Tax Excluded (Discount: 1.0%)

₹ 48,083.11 Including Tax

₹ 41,160.00 Tax Excluded

(₹ 0.00 / Units)
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Education Annual
Dynamics 365 Customer Service Voice Channel Add-in (Education Faculty Pricing)

This Dynamics 365 Customer Service Voice Channel Add-in is specifically designed for educational institutions, providing faculty members with a comprehensive tool to manage customer service interactions. With this add-in, faculty members can efficiently handle voice-based customer service requests, enhancing the overall student experience.

Key Features
  • Seamless integration with Dynamics 365 Customer Service, allowing for effortless management of voice-based customer service requests
  • Advanced call routing and queuing capabilities to ensure that calls are directed to the right faculty member or support agent
  • Real-time call monitoring and analytics to help faculty members optimize their customer service strategies
  • Integration with existing phone systems, including on-premises and cloud-based solutions
  • Customizable workflows and scripts to support unique educational institution requirements
Key Benefits
  • Enhanced student experience through efficient and effective customer service interactions
  • Improved faculty productivity and reduced workload through streamlined call management and routing
  • Increased visibility into customer service performance through real-time analytics and reporting
  • Scalability to support growing educational institutions and evolving customer service needs
  • Cost-effective solution with flexible pricing options, including education faculty pricing
Use Cases
  • Student support services: Use the Dynamics 365 Customer Service Voice Channel Add-in to provide students with timely and effective support for academic, administrative, or technical issues
  • Admissions and enrollment: Utilize the add-in to manage incoming calls from prospective students, providing them with information and guidance throughout the application and enrollment process
  • Alumni relations: Leverage the add-in to stay in touch with alumni, providing them with updates, event information, and opportunities for engagement
  • IT support: Employ the add-in to deliver technical support to students, faculty, and staff, ensuring that technology-related issues are resolved quickly and efficiently
  • General inquiries: Use the add-in to handle general inquiries from students, parents, and the community, providing them with information and directing them to relevant resources

By implementing the Dynamics 365 Customer Service Voice Channel Add-in, educational institutions can provide faculty members with a powerful tool to deliver exceptional customer service, ultimately enhancing the overall student experience and driving institutional success.

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General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Yearly
Payment Terms Prepaid
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Education Annual