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Microsoft Dynamics 365 Customer Service Voice Channel Add-in| Education Faculty Pricing | Monthly

Microsoft Dynamics 365 Customer Service Voice Channel Add-in| Education Faculty Pricing | Monthly

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Enhance student engagement with Dynamics 365 Customer Service Voice Channel Add-in, exclusive to education faculty. Key features include omnichannel support, AI-powered chatbots, and seamless case management, all at a special faculty price.

₹ 4,074.84 4074.84 INR ₹ 4,116.00 Tax Excluded (Discount: 1.0%)

₹ 4,808.31 Including Tax

₹ 4,116.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Customer Service Voice Channel Add-in (Education Faculty Pricing)

This Dynamics 365 Customer Service Voice Channel Add-in is specifically designed for educational institutions, providing faculty members with a comprehensive tool to manage customer service operations. With this add-in, faculty can enhance their customer service capabilities, streamline communication, and improve student engagement.

Key Features
  • Seamless integration with Dynamics 365 Customer Service, enabling faculty to access and manage customer service data in one place
  • Advanced voice channel capabilities, including call routing, queuing, and recording
  • Real-time analytics and reporting, providing insights into customer service performance and areas for improvement
  • Customizable workflows and automation, allowing faculty to tailor the add-in to their specific needs
  • Integration with other Dynamics 365 apps, such as Sales and Marketing, for a unified customer experience
Key Benefits
  • Improved customer satisfaction, through efficient and effective customer service operations
  • Enhanced productivity, with automated workflows and streamlined communication
  • Increased student engagement, through personalized and responsive customer service
  • Better decision-making, with real-time analytics and insights into customer service performance
  • Cost savings, through reduced operational costs and improved resource allocation
Use Cases
  • Faculty can use the add-in to manage student inquiries and issues, providing timely and effective support
  • The add-in can be used to manage customer service operations for educational events, such as orientations and commencements
  • Faculty can utilize the add-in to provide customer service support for online courses and programs
  • The add-in can be used to manage customer service operations for educational departments, such as admissions and financial aid
  • Faculty can use the add-in to analyze customer service data and identify areas for improvement, informing strategic decisions

By leveraging the Dynamics 365 Customer Service Voice Channel Add-in, educational institutions can provide exceptional customer service experiences, driving student satisfaction and success. With its robust features, benefits, and use cases, this add-in is an essential tool for faculty members looking to elevate their customer service capabilities.

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Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly