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Microsoft Dynamics 365 Customer Service unified routing add-on | Non-Profit Pricing | Monthly

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Streamline support with Dynamics 365 Customer Service unified routing add-on, now available at non-profit pricing. Automatically route cases, assign tasks, and prioritize issues for efficient resolution, enhancing donor and volunteer experiences.

₹ 31,624.56 31624.56 INR ₹ 31,944.00 Tax Excluded (Discount: 1.0%)

₹ 37,316.98 Including Tax

₹ 31,944.00 Tax Excluded

(₹ 0.00 / Units)
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Charity Monthly
Dynamics 365 Customer Service Unified Routing Add-On (Non-Profit Pricing)

Take your customer service to the next level with our Dynamics 365 Customer Service unified routing add-on, specifically designed for non-profit organizations. This powerful tool enables you to streamline your customer service operations, improve response times, and enhance the overall customer experience.

Key Features
  • Automated case routing and assignment to ensure that customer inquiries are directed to the right agent at the right time
  • Customizable routing rules to fit your organization's specific needs and workflows
  • Real-time monitoring and analytics to help you track performance and make data-driven decisions
  • Integration with Dynamics 365 Customer Service to provide a seamless and unified customer service experience
  • Scalable and flexible architecture to support growing non-profit organizations
Key Benefits
  • Improved response times and increased customer satisfaction through efficient case routing and assignment
  • Enhanced productivity and reduced workload for customer service agents through automated processes
  • Better decision-making and strategic planning through real-time monitoring and analytics
  • Increased efficiency and reduced costs through streamlined customer service operations
  • Improved collaboration and communication among customer service teams through a unified platform
Use Cases
  • Non-profit organizations with high volumes of customer inquiries and requests for support
  • Organizations with complex customer service workflows and routing requirements
  • Customer service teams that require real-time monitoring and analytics to track performance and make data-driven decisions
  • Non-profit organizations that need to integrate their customer service operations with other Dynamics 365 applications
  • Organizations that require a scalable and flexible customer service solution to support growing operations

Our Dynamics 365 Customer Service unified routing add-on is designed to help non-profit organizations like yours deliver exceptional customer service experiences while improving efficiency and reducing costs. With its automated case routing, customizable rules, and real-time analytics, this add-on is the perfect solution for non-profits looking to take their customer service to the next level.

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  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

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Brand Microsoft
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License Category Charity
License Type New
License Tenure Monthly
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Charity Monthly