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Microsoft Dynamics 365 Customer Service unified routing add-on| Education Student Pricing | Monthly

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Streamline student support with Dynamics 365 Customer Service unified routing add-on, featuring automated case assignment, personalized experiences, and real-time analytics, exclusively for education institutions at a discounted student price.

₹ 11,622.54 11622.54 INR ₹ 11,982.00 Tax Excluded (Discount: 2.999999999999986%)

₹ 13,714.60 Including Tax

₹ 11,982.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Customer Service Unified Routing Add-On (Education Student Pricing)

Take your customer service to the next level with the Dynamics 365 Customer Service unified routing add-on, now available at a special education student pricing. This powerful tool enables you to streamline your customer service operations, providing a seamless experience for your customers and improving overall efficiency.

Key Features
  • Unified routing and queuing for all customer interactions, including phone, email, chat, and social media
  • Advanced routing rules and algorithms to ensure that customers are directed to the most suitable agent or queue
  • Real-time monitoring and analytics to optimize customer service performance and identify areas for improvement
  • Integration with Dynamics 365 Customer Service to provide a comprehensive view of customer interactions and history
  • Customizable and scalable to meet the unique needs of your organization
Key Benefits
  • Improved customer satisfaction through faster and more efficient issue resolution
  • Increased productivity and efficiency for customer service agents, enabling them to handle more cases and provide better support
  • Enhanced visibility and control over customer service operations, enabling data-driven decision making
  • Reduced costs and improved resource allocation through optimized routing and queuing
  • Improved collaboration and knowledge sharing among customer service teams, leading to better outcomes and more consistent service
Use Cases
  • Higher education institutions looking to improve student support services and provide a more personalized experience
  • Education organizations seeking to streamline customer service operations and reduce costs
  • Student services teams needing to manage high volumes of inquiries and requests across multiple channels
  • Education providers wanting to gain insights into customer behavior and preferences to inform strategic decision making
  • Administrative teams looking to automate and optimize routine tasks, freeing up staff to focus on high-value activities

With the Dynamics 365 Customer Service unified routing add-on, you can revolutionize your customer service capabilities and provide a world-class experience for your students and customers. Take advantage of our special education student pricing to get started today.

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General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly