Microsoft Dynamics 365 Customer Service Premium | Non-Profit Pricing | Yearly
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Q: What is Microsoft Dynamics 365 Customer Service Premium for Non-Profits?
A: Dynamics 365 Customer Service Premium for Non-Profits is a specially designed solution for non-profit organizations to deliver personalized, efficient, and effective support to their constituents. It includes advanced case management, omnichannel engagement, knowledge management, analytics and insights, and seamless integration with other Dynamics 365 apps.
Q: What are the benefits of using Dynamics 365 Customer Service Premium for Non-Profits?
A: The benefits include improved customer satisfaction, increased productivity, enhanced collaboration, better decision-making, and reduced costs. This helps non-profit organizations build stronger relationships, increase engagement, retention, and loyalty, and drive greater impact.
Q: How does Dynamics 365 Customer Service Premium for Non-Profits manage complex cases?
A: With automated workflows and machine learning-based routing, Dynamics 365 Customer Service Premium for Non-Profits can manage complex cases efficiently, ensuring the right issues get to the right people for resolution.
Q: What channels does Dynamics 365 Customer Service Premium for Non-Profits support for omnichannel engagement?
A: Dynamics 365 Customer Service Premium for Non-Profits supports multiple channels, including email, phone, chat, and social media, allowing organizations to engage with their constituents seamlessly and consistently.
Q: How does knowledge management improve support in Dynamics 365 Customer Service Premium for Non-Profits?
A: Knowledge management allows organizations to create, manage, and share knowledge articles. This empowers support teams and provides self-service options for constituents, improving customer satisfaction and reducing support costs.
Q: How does Dynamics 365 Customer Service Premium for Non-Profits help in decision-making?
A: With advanced analytics and AI-driven insights, Dynamics 365 Customer Service Premium for Non-Profits helps organizations gain actionable insights and make data-driven decisions, leading to better outcomes and optimized processes.
Q: What are the advantages of integrating Dynamics 365 Customer Service Premium for Non-Profits with other Dynamics 365 apps?
A: Integration with other Dynamics 365 apps offers a unified and comprehensive view of constituents, facilitating better collaboration, improved customer support, and more informed decision-making for non-profit organizations.
Q: Which types of organizations can benefit from using Dynamics 365 Customer Service Premium for Non-Profits?
A: Non-profit organizations, member-based organizations, health and human services, education and research, and community development organizations can all benefit from using Dynamics 365 Customer Service Premium for Non-Profits for exceptional support and relationship building.
Q: How is Dynamics 365 Customer Service Premium for Non-Profits priced?
A: Dynamics 365 Customer Service Premium for Non-Profits is available at a special yearly non-profit pricing, making it an affordable solution for eligible organizations.
Q: Where can I find more information about Dynamics 365 Customer Service Premium for Non-Profits?
A: For more information about Dynamics 365 Customer Service Premium for Non-Profits, its features, and non-profit pricing, please visit our website or contact our customer support team.
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Specifications
General Information | |
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Brand | Microsoft |
License Information | |
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License Category | Charity |
License Type | New |
License Tenure | Yearly |
Payment Terms | Prepaid |
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