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Microsoft Dynamics 365 Customer Service Premium | Non-Profit Pricing | Yearly

Microsoft Dynamics 365 Customer Service Premium | Non-Profit Pricing | Yearly

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Unlock enhanced customer experiences with Dynamics 365 Customer Service Premium, exclusively priced for non-profits. Get advanced case management, omnichannel engagement, and AI-powered insights to deliver personalized support and boost donor satisfaction.

₹ 45,253.80 45253.8 INR ₹ 48,660.00 Tax Excluded (Discount: 7.0%)

₹ 53,399.48 Including Tax

₹ 48,660.00 Tax Excluded

(₹ 0.00 / Units)
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Annual Charity
Dynamics 365 Customer Service Premium (Non-Profit Pricing)

Take your customer service to the next level with Dynamics 365 Customer Service Premium, designed specifically for non-profit organizations. This powerful solution enables you to provide personalized, efficient, and effective support to your constituents, helping you build stronger relationships and drive greater impact.

Key Features
  • Advanced case management: Manage complex cases with ease, using automated workflows and machine learning-based routing to ensure the right issues get to the right people.
  • Omnichannel engagement: Engage with your constituents across multiple channels, including email, phone, chat, and social media, to provide a seamless and consistent experience.
  • Knowledge management: Create, manage, and share knowledge articles to empower your support teams and provide self-service options for your constituents.
  • Analytics and insights: Gain a deeper understanding of your customer service operations with advanced analytics and AI-driven insights, helping you identify areas for improvement and optimize your processes.
  • Integration with other Dynamics 365 apps: Seamlessly integrate with other Dynamics 365 apps, such as Sales, Marketing, and Field Service, to provide a unified and comprehensive view of your constituents.
Key Benefits
  • Improved customer satisfaction: Provide personalized and efficient support to your constituents, leading to increased satisfaction and loyalty.
  • Increased productivity: Automate workflows, streamline processes, and provide your support teams with the tools they need to resolve issues quickly and effectively.
  • Enhanced collaboration: Foster collaboration across teams and departments, ensuring that everyone is working together to provide the best possible experience for your constituents.
  • Better decision-making: Gain actionable insights and make data-driven decisions with advanced analytics and AI-driven recommendations.
  • Reduced costs: Optimize your customer service operations and reduce costs by minimizing manual processes, improving first-contact resolution, and decreasing the number of support requests.
Use Cases
  • Non-profit organizations: Provide exceptional support to your donors, volunteers, and beneficiaries, helping you build stronger relationships and drive greater impact.
  • Member-based organizations: Offer personalized support to your members, helping you increase engagement, retention, and loyalty.
  • Health and human services: Provide critical support to individuals and families in need, helping you improve outcomes and drive positive change.
  • Education and research: Support students, faculty, and staff with efficient and effective customer service, helping you improve the overall educational experience.
  • Community development: Foster stronger relationships with your community by providing exceptional support and services, helping you drive economic growth and development.

With Dynamics 365 Customer Service Premium, you can provide exceptional support to your constituents, drive greater impact, and achieve your mission. Contact us to learn more about our non-profit pricing and how we can help you get started.

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Q: What is Microsoft Dynamics 365 Customer Service Premium for Non-Profits?

A: Dynamics 365 Customer Service Premium for Non-Profits is a specially designed solution for non-profit organizations to deliver personalized, efficient, and effective support to their constituents. It includes advanced case management, omnichannel engagement, knowledge management, analytics and insights, and seamless integration with other Dynamics 365 apps.

Q: What are the benefits of using Dynamics 365 Customer Service Premium for Non-Profits?

A: The benefits include improved customer satisfaction, increased productivity, enhanced collaboration, better decision-making, and reduced costs. This helps non-profit organizations build stronger relationships, increase engagement, retention, and loyalty, and drive greater impact.

Q: How does Dynamics 365 Customer Service Premium for Non-Profits manage complex cases?

A: With automated workflows and machine learning-based routing, Dynamics 365 Customer Service Premium for Non-Profits can manage complex cases efficiently, ensuring the right issues get to the right people for resolution.

Q: What channels does Dynamics 365 Customer Service Premium for Non-Profits support for omnichannel engagement?

A: Dynamics 365 Customer Service Premium for Non-Profits supports multiple channels, including email, phone, chat, and social media, allowing organizations to engage with their constituents seamlessly and consistently.

Q: How does knowledge management improve support in Dynamics 365 Customer Service Premium for Non-Profits?

A: Knowledge management allows organizations to create, manage, and share knowledge articles. This empowers support teams and provides self-service options for constituents, improving customer satisfaction and reducing support costs.

Q: How does Dynamics 365 Customer Service Premium for Non-Profits help in decision-making?

A: With advanced analytics and AI-driven insights, Dynamics 365 Customer Service Premium for Non-Profits helps organizations gain actionable insights and make data-driven decisions, leading to better outcomes and optimized processes.

Q: What are the advantages of integrating Dynamics 365 Customer Service Premium for Non-Profits with other Dynamics 365 apps?

A: Integration with other Dynamics 365 apps offers a unified and comprehensive view of constituents, facilitating better collaboration, improved customer support, and more informed decision-making for non-profit organizations.

Q: Which types of organizations can benefit from using Dynamics 365 Customer Service Premium for Non-Profits?

A: Non-profit organizations, member-based organizations, health and human services, education and research, and community development organizations can all benefit from using Dynamics 365 Customer Service Premium for Non-Profits for exceptional support and relationship building.

Q: How is Dynamics 365 Customer Service Premium for Non-Profits priced?

A: Dynamics 365 Customer Service Premium for Non-Profits is available at a special yearly non-profit pricing, making it an affordable solution for eligible organizations.

Q: Where can I find more information about Dynamics 365 Customer Service Premium for Non-Profits?

A: For more information about Dynamics 365 Customer Service Premium for Non-Profits, its features, and non-profit pricing, please visit our website or contact our customer support team.

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Brand Microsoft
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License Category Charity
License Type New
License Tenure Yearly
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