Microsoft Dynamics 365 Customer Service Premium | Non-Profit Pricing | Monthly
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Q: What is Microsoft Dynamics 365 Customer Service Premium (Non-Profit Pricing)?
A: It is a tailored version of Dynamics 365 Customer Service designed specifically for non-profit organizations. This comprehensive solution empowers non-profits to deliver personalized, efficient, and effective support to their constituents while optimizing operations and reducing costs.
Q: How can Dynamics 365 Customer Service Premium help non-profit organizations manage their customer service processes?
A: The solution allows non-profits to streamline their customer service processes, enhance customer engagement, and drive meaningful outcomes with features like omni-channel engagement, intelligent case management, and knowledge management.
Q: What are the key benefits of using Dynamics 365 Customer Service Premium for non-profit organizations?
A: Key benefits include improved customer satisfaction, increased efficiency, enhanced engagement, better decision-making, and reduced costs. The solution also offers personalized support, cost optimization, and advanced analytics for non-profit operations.
Q: How can Dynamics 365 Customer Service Premium improve donor management for non-profit organizations?
A: The solution provides personalized support to donors and helps manage relationships effectively with features like omni-channel engagement, intelligent case management, and customer self-service.
Q: How does Dynamics 365 Customer Service Premium support constituent engagement in non-profit organizations?
A: The solution engages constituents across multiple channels and provides them with a seamless and personalized experience through omni-channel engagement, knowledge management, and customer self-service features.
Q: How can Dynamics 365 Customer Service Premium assist with grant management in non-profit organizations?
A: The solution manages grant-related inquiries and provides support to grantees with features like intelligent case management, knowledge management, and customer self-service.
Q: How does Dynamics 365 Customer Service Premium support volunteer management in non-profit organizations?
A: The solution manages volunteer-related inquiries and provides support to volunteers with features like intelligent case management, knowledge management, and customer self-service.
Q: How can Dynamics 365 Customer Service Premium help with event management in non-profit organizations?
A: The solution provides support and manages event-related inquiries for fundraising events, conferences, and other non-profit events through omni-channel engagement, intelligent case management, and customer self-service features.
Q: What are the unique features of Dynamics 365 Customer Service Premium for non-profit pricing?
A: Unique features include omni-channel engagement, intelligent case management, knowledge management, customer self-service, analytics and insights, personalized support, and a scalable and flexible solution for non-profit organizations.
Q: How can Dynamics 365 Customer Service Premium (Non-Profit Pricing) contribute to better decision-making in non-profit organizations?
A: The solution offers advanced analytics and reporting to help non-profit organizations gain insights into customer service performance, manage constituent relationships effectively, and make informed decisions.
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Specifications
General Information | |
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Brand | Microsoft |
License Information | |
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License Category | Charity |
License Type | New |
License Tenure | Monthly |
Payment Terms | Prepaid |
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