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Microsoft Dynamics 365 Customer Service Premium| Education Faculty Pricing | Monthly

Microsoft Dynamics 365 Customer Service Premium| Education Faculty Pricing | Monthly

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Boost student success with Dynamics 365 Customer Service Premium, exclusively for education faculty. Key features include omnichannel engagement, AI-powered insights, and seamless case management to deliver exceptional support and personalized experiences.

₹ 10,602.90 10602.9 INR ₹ 10,710.00 Tax Excluded (Discount: 1.0%)

₹ 12,511.42 Including Tax

₹ 10,710.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Customer Service Premium (Education Faculty Pricing)

This exclusive offer is designed for education faculty members, providing a comprehensive customer service solution to enhance student engagement and support. With Dynamics 365 Customer Service Premium, you can deliver personalized experiences, streamline service operations, and drive student success.

Key Features
  • Unified Service Desk: Provide a single, intuitive interface for customer service agents to manage student interactions across multiple channels
  • Knowledge Management: Offer a centralized repository of knowledge articles, FAQs, and resources to help students find answers quickly
  • Case Management: Automate and streamline case management processes, ensuring timely and effective resolution of student issues
  • Entitlements and SLAs: Define and manage service level agreements (SLAs) and entitlements to ensure consistent and reliable support
  • Analytics and Insights: Leverage built-in analytics and reporting capabilities to gain insights into student behavior, preferences, and support trends
Key Benefits
  • Improved Student Satisfaction: Deliver personalized, timely, and effective support to enhance student satisfaction and loyalty
  • Increased Efficiency: Streamline service operations, reduce response times, and minimize the complexity of student support
  • Enhanced Collaboration: Foster collaboration among faculty, staff, and student support teams to ensure seamless communication and issue resolution
  • Data-Driven Decision Making: Make informed decisions using analytics and insights to optimize student support strategies and improve outcomes
  • Scalability and Flexibility: Scale your customer service operations to meet the evolving needs of your student body, with a flexible and adaptable solution
Use Cases
  • Student Support: Provide multi-channel support for students, including email, phone, chat, and social media, to ensure timely and effective issue resolution
  • Faculty and Staff Support: Offer dedicated support for faculty and staff, helping them to manage student-related issues and provide exceptional service
  • Alumni Engagement: Leverage customer service capabilities to engage with alumni, provide support, and foster lifelong relationships
  • Event and Program Management: Use Dynamics 365 Customer Service Premium to manage events, programs, and services, ensuring a seamless experience for students and attendees
  • Compliance and Risk Management: Ensure compliance with regulatory requirements and mitigate risk by implementing robust customer service processes and protocols

By leveraging Dynamics 365 Customer Service Premium, education faculty members can create a supportive and engaging environment that drives student success and fosters a positive, lifelong relationship with their institution.

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Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly