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Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer | Non-Profit Pricing | Monthly

Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer | Non-Profit Pricing | Monthly

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Boost customer satisfaction with Dynamics 365 Customer Service Enterprise, featuring omnichannel engagement, AI-powered insights, and unified case management, exclusively for non-profits at discounted pricing

₹ 463.14 463.14 INR ₹ 498.00 Tax Excluded (Discount: 7.0%)

₹ 546.51 Including Tax

₹ 498.00 Tax Excluded

(₹ 0.00 / Units)
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Charity Monthly
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (Non-Profit Pricing)

This Dynamics 365 Customer Service Enterprise attach license is designed for non-profit organizations, providing an affordable solution to enhance customer service capabilities. By attaching this license to a qualifying Dynamics 365 base offer, non-profits can leverage advanced features to deliver exceptional customer experiences.

Key Features
  • Omni-channel engagement: Engage with customers across multiple channels, including social media, email, phone, and web portals
  • Knowledge management: Create, manage, and share knowledge articles to empower customer service agents and customers
  • Case management: Manage customer cases from start to finish, with automated workflows and routing
  • Entitlements and SLAs: Define and manage service level agreements (SLAs) and entitlements to ensure timely and effective issue resolution
  • Analytics and insights: Gain insights into customer service performance with built-in analytics and reporting tools
Key Benefits
  • Improved customer satisfaction: Deliver personalized and timely support to customers, enhancing their overall experience
  • Increased efficiency: Automate workflows, streamline case management, and reduce the time spent on issue resolution
  • Enhanced collaboration: Enable customer service agents to collaborate and share knowledge, reducing errors and improving resolution rates
  • Better decision-making: Make data-driven decisions with analytics and insights, identifying areas for improvement and optimizing customer service operations
  • Reduced costs: Take advantage of non-profit pricing and reduce the total cost of ownership with a cloud-based solution
Use Cases
  • Non-profit organizations: Leverage this attach license to enhance customer service capabilities, improve donor engagement, and reduce operational costs
  • Membership-based organizations: Use Dynamics 365 Customer Service to manage member inquiries, issues, and feedback, enhancing the overall member experience
  • Donor management: Manage donor relationships, track interactions, and provide personalized support to donors, enhancing fundraising efforts
  • Volunteer management: Coordinate volunteer activities, manage volunteer inquiries, and provide timely support to volunteers, enhancing their experience
  • Grants management: Manage grant-related inquiries, issues, and feedback, ensuring timely and effective grant management

By attaching this Dynamics 365 Customer Service Enterprise license to a qualifying Dynamics 365 base offer, non-profits can deliver exceptional customer experiences, improve operational efficiency, and reduce costs. Take advantage of non-profit pricing and enhance your customer service capabilities today.

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Q: What is Dynamics 365 Customer Service Enterprise Attach for Non-Profit Pricing?

A: It is a customer service solution designed for non-profit organizations that can be attached to a qualifying Dynamics 365 base offer. It offers advanced features at discounted pricing for delivering exceptional customer experiences.

Q: How can non-profit organizations benefit from Dynamics 365 Customer Service Enterprise Attach?

A: Non-profits can enhance customer service capabilities, improve donor engagement, reduce operational costs, manage member inquiries, coordinate volunteer activities, and ensure timely and effective grant management.

Q: What communication channels does Dynamics 365 Customer Service Enterprise support?

A: The solution supports omni-channel engagement through social media, email, phone, and web portals, allowing organizations to engage with customers across multiple platforms.

Q: How does Dynamics 365 Customer Service Enterprise improve case management?

A: The solution offers automated workflows, routing, and unified case management, ensuring timely and effective issue resolution for customer cases.

Q: How can Dynamics 365 Customer Service Enterprise enhance collaboration among customer service agents?

A: The platform enables agents to collaborate and share knowledge, reducing errors and improving resolution rates.

Q: How does Dynamics 365 Customer Service Enterprise support data-driven decision-making?

A: The solution provides analytics and insights, allowing organizations to make informed choices regarding customer service operations and identify areas for improvement.

Q: What is the advantage of the non-profit pricing for Dynamics 365 Customer Service Enterprise Attach?

A: Non-profit pricing results in reduced costs and a lower total cost of ownership, making it an affordable solution for non-profit organizations.

Q: Which types of organizations can benefit from using Dynamics 365 Customer Service Enterprise Attach?

A: Non-profit organizations, membership-based organizations, donor management, volunteer management, and grants management can all benefit from utilizing this solution.

Q: How is Dynamics 365 Customer Service Enterprise related to Microsoft CRM and cloud solutions?

A: Dynamics 365 Customer Service Enterprise is a part of Microsoft's CRM (Customer Relationship Management) suite and operates on a cloud-based platform for seamless integration and access.

Q: What are the primary advantages of using Dynamics 365 Customer Service Enterprise for non-profit organizations?

A: The platform improves customer satisfaction, increases efficiency, enhances collaboration, supports better decision-making, and reduces costs for non-profit organizations.

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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Charity Monthly