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Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer | Monthly

Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer | Monthly

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Boost customer satisfaction with Dynamics 365 Customer Service Enterprise, featuring omnichannel engagement, AI-powered insights, and unified case management, attached to a qualifying Dynamics 365 base offer.

₹ 1,978.02 1978.02 INR ₹ 1,998.00 Tax Excluded (Discount: 1.0%)

₹ 2,334.06 Including Tax

₹ 1,998.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Monthly
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer

This offer provides access to the advanced customer service capabilities of Dynamics 365, enabling businesses to deliver exceptional customer experiences. By attaching this offer to a qualifying Dynamics 365 base offer, organizations can unlock the full potential of their customer service operations.

Key Features
  • Unified Service Desk: provides a single, intuitive interface for customer service agents to manage customer interactions across multiple channels
  • Knowledge Management: enables the creation, sharing, and reuse of knowledge articles to resolve customer issues efficiently
  • Entitlements and SLAs: allows businesses to define and manage entitlements and service level agreements (SLAs) to ensure timely and effective issue resolution
  • Customer Insights: provides real-time analytics and insights to help businesses understand customer behavior and preferences
  • Automation and AI: leverages artificial intelligence (AI) and machine learning (ML) to automate routine tasks and provide personalized customer experiences
Key Benefits
  • Improved customer satisfaction: through faster issue resolution, personalized experiences, and proactive engagement
  • Increased efficiency: by automating routine tasks, streamlining processes, and providing a unified service desk
  • Enhanced agent productivity: with access to relevant customer information, knowledge articles, and automated workflows
  • Better decision-making: with real-time analytics and insights into customer behavior and preferences
  • Reduced costs: by minimizing the need for manual processes, reducing issue escalation, and improving first-contact resolution rates
Use Cases
  • Customer support: provides a unified platform for customer service agents to manage customer interactions across multiple channels, including phone, email, chat, and social media
  • Field service: enables businesses to manage field service operations, including scheduling, routing, and inventory management
  • Account management: allows account managers to access customer information, manage relationships, and identify new sales opportunities
  • Customer success: provides a platform for customer success managers to monitor customer health, identify potential issues, and proactively engage with customers
  • Omnichannel engagement: enables businesses to engage with customers across multiple channels, including social media, messaging apps, and online communities

By attaching Dynamics 365 Customer Service Enterprise to a qualifying Dynamics 365 base offer, businesses can unlock the full potential of their customer service operations and deliver exceptional customer experiences.

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

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Specifications

General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Commercial Monthly