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Microsoft Dynamics 365 Customer Service Digital Messaging and Voice Add-in | Monthly

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Enhance customer experience with Dynamics 365 Digital Messaging and Voice Add-in, offering seamless omnichannel engagement, AI-powered chatbots, and personalized support through voice and messaging channels.

₹ 8,898.12 8898.12 INR ₹ 8,988.00 Tax Excluded (Discount: 0.9999999999999858%)

₹ 10,499.78 Including Tax

₹ 8,988.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Monthly
Dynamics 365 Customer Service Digital Messaging and Voice Add-in

This innovative add-in is designed to enhance your customer service experience by providing a seamless and efficient way to manage digital messaging and voice interactions with your customers.

Key Features
  • Omni-channel engagement: Engage with your customers across multiple digital channels, including messaging apps, social media, and voice calls
  • Real-time messaging: Respond to customer inquiries in real-time, improving response times and customer satisfaction
  • Voice call integration: Integrate voice calls with your digital messaging channels, providing a unified customer service experience
  • AI-powered chatbots: Leverage AI-powered chatbots to automate routine customer inquiries and free up human agents for more complex issues
  • Personalized experiences: Use customer data and analytics to provide personalized experiences and improve customer engagement
Key Benefits
  • Improved customer satisfaction: Provide timely and effective support to your customers, improving their overall satisfaction and loyalty
  • Increased efficiency: Automate routine customer inquiries and streamline your customer service operations, reducing costs and improving productivity
  • Enhanced customer insights: Gain valuable insights into customer behavior and preferences, enabling you to make data-driven decisions and improve your customer service strategy
  • Competitive advantage: Differentiate your business from competitors by providing a seamless and personalized customer service experience
  • Scalability: Easily scale your customer service operations to meet growing demand, without compromising on quality or responsiveness
Use Cases
  • Customer support: Provide 24/7 customer support across multiple digital channels, including messaging apps, social media, and voice calls
  • Order tracking and updates: Keep customers informed about the status of their orders, improving transparency and reducing inquiries
  • Appointment scheduling: Allow customers to schedule appointments and book services online, improving convenience and reducing no-shows
  • Feedback and surveys: Collect customer feedback and conduct surveys to improve your products and services, and enhance customer satisfaction
  • Proactive engagement: Proactively engage with customers to offer personalized recommendations, promotions, and offers, improving customer loyalty and retention

By leveraging the Dynamics 365 Customer Service Digital Messaging and Voice Add-in, you can transform your customer service operations and provide a seamless, personalized, and efficient experience for your customers.

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General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Commercial Monthly