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Microsoft Dynamics 365 Customer Service Digital Messaging add-on | Non-Profit Pricing | Monthly

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Boost donor engagement with Dynamics 365 Customer Service Digital Messaging add-on, exclusive non-profit pricing. Enable seamless conversations across channels, automate responses, and gain insights to deliver personalized support.

₹ 1,740.96 1740.96 INR ₹ 1,872.00 Tax Excluded (Discount: 7.0%)

₹ 2,054.33 Including Tax

₹ 1,872.00 Tax Excluded

(₹ 0.00 / Units)
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Charity Monthly
Dynamics 365 Customer Service Digital Messaging Add-on (Non-Profit Pricing)

Enhance your customer service capabilities with the Dynamics 365 Customer Service Digital Messaging add-on, specifically designed for non-profit organizations. This powerful tool enables you to provide seamless, personalized, and efficient customer support across various digital channels.

Key Features
  • Multi-channel support: Engage with customers across multiple digital channels, including social media, messaging apps, and websites
  • Automated routing: Route customer inquiries to the most suitable agent or queue, ensuring timely and effective responses
  • Personalized experiences: Leverage customer data and analytics to deliver tailored support and recommendations
  • Integration with Dynamics 365: Seamlessly integrate with your existing Dynamics 365 environment, enabling a unified customer view and streamlined processes
  • Security and compliance: Ensure the highest levels of security and compliance, with features such as data encryption and access controls
Key Benefits
  • Improved customer satisfaction: Provide timely, personalized, and effective support, leading to increased customer loyalty and retention
  • Increased efficiency: Automate routine tasks, reduce response times, and optimize agent productivity, resulting in lower operational costs
  • Enhanced insights: Gain valuable customer insights and analytics, enabling data-driven decisions and continuous improvement
  • Streamlined processes: Integrate digital messaging with your existing customer service processes, eliminating silos and reducing complexity
  • Cost savings: Take advantage of non-profit pricing, reducing the cost of ownership and enabling you to allocate resources more effectively
Use Cases
  • Donor support: Provide personalized support to donors, ensuring timely and effective responses to their inquiries and concerns
  • Volunteer management: Leverage digital messaging to engage with volunteers, provide updates, and facilitate communication
  • Event management: Use digital messaging to promote events, respond to attendee inquiries, and provide real-time support
  • Membership management: Deliver tailored support to members, ensuring they receive relevant information and timely responses to their queries
  • Campaign management: Utilize digital messaging to promote campaigns, engage with supporters, and track responses and analytics

By leveraging the Dynamics 365 Customer Service Digital Messaging add-on, non-profit organizations can deliver exceptional customer experiences, improve operational efficiency, and drive greater impact, all while benefiting from specialized pricing.

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Q: What is the Microsoft Dynamics 365 Customer Service Digital Messaging add-on for non-profit organizations?

A: The Dynamics 365 Customer Service Digital Messaging add-on for non-profits is a powerful tool that enhances customer support capabilities by enabling seamless, personalized, and efficient communication across various digital channels, such as social media, messaging apps, and websites.

Q: How does the Digital Messaging add-on route customer inquiries?

A: With automated routing, the add-on directs customer inquiries to the most suitable agent or queue, ensuring timely and effective responses, reducing response times, and optimizing agent productivity.

Q: What are the benefits of integrating the Digital Messaging add-on with Dynamics 365?

A: Integration with Dynamics 365 provides a unified customer view, streamlined processes, and seamless handoffs between digital messaging and other customer service channels, eliminating silos and reducing complexity.

Q: How does the Digital Messaging add-on help non-profit organizations save costs?

A: The add-on offers non-profit pricing, reducing the cost of ownership, and allowing organizations to allocate resources more effectively. Additionally, increased efficiency in routing inquiries and automating tasks leads to lower operational costs.

Q: What security and compliance features does the Digital Messaging add-on offer?

A: The add-on ensures the highest levels of security and compliance using features such as data encryption, access controls, and adherence to industry standards.

Q: How can non-profit organizations use the Digital Messaging add-on for donor support?

A: Non-profit organizations can leverage the add-on to provide personalized support to donors, ensuring timely and effective responses to their inquiries and concerns, ultimately increasing donor satisfaction and retention.

Q: How does the Digital Messaging add-on enhance customer insights and analytics?

A: By gathering valuable customer data and analytics, the add-on enables data-driven decisions, continuous improvement, and tailored support, leading to better experiences and increased loyalty.

Q: Which digital channels does the Dynamics 365 Customer Service Digital Messaging add-on support?

A: The add-on supports multiple digital channels, including social media platforms, messaging apps, and websites, enabling organizations to engage with customers where they are most comfortable and active.

Q: What are the key features of the Dynamics 365 Customer Service Digital Messaging add-on for non-profit organizations?

A: The key features include multi-channel support, automated routing, personalized experiences, integration with Dynamics 365, and robust security and compliance measures.

Q: How does the Digital Messaging add-on improve customer satisfaction for non-profit organizations?

A: The add-on improves customer satisfaction by providing timely, personalized, and effective support across various digital channels, fostering increased loyalty, and retaining donors and supporters.

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Online Delivery
Shipping: 1-2 Business Days
Offline Delivery
Shipping: 3-5 Business Days


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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Charity Monthly