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Microsoft Dynamics 365 Customer Service Digital Messaging add-on | Monthly

Microsoft Dynamics 365 Customer Service Digital Messaging add-on | Monthly

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Elevate customer service with Dynamics 365 Digital Messaging. Respond instantly via chat, messaging apps, and social media. Enable seamless Issue escalation, assignment and tracking for effortless resolutions and enhance customer experiences

₹ 7,413.12 7413.12 INR ₹ 7,488.00 Tax Excluded (Discount: 1.0%)

₹ 8,747.48 Including Tax

₹ 7,488.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Monthly
Dynamics 365 Customer Service Digital Messaging Add-on

Take your customer service to the next level with the Dynamics 365 Customer Service Digital Messaging add-on. This powerful tool enables your business to provide seamless, personalized, and efficient customer support across various digital channels.

Key Features
  • Omni-channel support: Engage with customers across multiple digital channels, including messaging apps, social media, and websites
  • Real-time messaging: Respond to customer inquiries in real-time, ensuring prompt and efficient issue resolution
  • AI-powered chatbots: Leverage artificial intelligence to automate routine customer interactions and free up human agents for more complex issues
  • Personalized experiences: Use customer data and analytics to provide tailored support and recommendations
  • Integration with Dynamics 365: Seamlessly integrate with your existing Dynamics 365 instance to access customer data and history
Key Benefits
  • Improved customer satisfaction: Provide timely and personalized support to increase customer loyalty and retention
  • Increased efficiency: Automate routine interactions and streamline support processes to reduce response times and costs
  • Enhanced agent productivity: Empower human agents to focus on complex issues and high-value tasks
  • Unified customer view: Access a single, unified view of customer interactions and history across all channels
  • Scalability and flexibility: Easily adapt to changing customer needs and volumes with a scalable and flexible solution
Use Cases
  • Customer support: Provide real-time support and issue resolution for customers across various digital channels
  • Order tracking and updates: Keep customers informed about order status and updates through automated messaging
  • Product recommendations: Offer personalized product recommendations based on customer preferences and purchase history
  • Appointment scheduling: Enable customers to schedule appointments and meetings with human agents
  • Feedback and surveys: Collect customer feedback and survey responses to improve products and services

By leveraging the Dynamics 365 Customer Service Digital Messaging add-on, your business can deliver exceptional customer experiences, improve operational efficiency, and drive revenue growth. Try it today and discover the power of digital messaging for customer service.

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

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Specifications

General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Commercial Monthly