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Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise | Non-Profit Pricing | Yearly

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Enhance customer service with Dynamics 365 Contact Center Voice Add-on, featuring omnichannel engagement, AI-powered routing, and real-time analytics, optimized for non-profit organizations at exclusive pricing.

₹ 17,409.60 17409.6 INR ₹ 18,720.00 Tax Excluded (Discount: 7.0%)

₹ 20,543.33 Including Tax

₹ 18,720.00 Tax Excluded

(₹ 0.00 / Units)
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Annual Charity
Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise (Non-Profit Pricing)

This add-on provides a comprehensive contact center solution for non-profit organizations, enabling them to deliver exceptional customer experiences while optimizing their operations. With Dynamics 365 Contact Center Voice, non-profits can streamline their customer service processes, improve responsiveness, and increase efficiency.

Key Features
  • Cloud-based contact center platform with integrated voice capabilities
  • Omnichannel engagement across voice, email, chat, and social media
  • Advanced routing and queuing for efficient call management
  • Real-time analytics and reporting for data-driven decision making
  • Integration with Dynamics 365 Customer Service for seamless case management
  • Customizable workflows and automation for tailored business processes
Key Benefits
  • Enhanced customer experiences through personalized and responsive service
  • Increased efficiency and productivity with automated workflows and integrated processes
  • Improved decision making with real-time analytics and insights
  • Scalability and flexibility to support growing non-profit organizations
  • Reduced costs with a cloud-based solution and flexible pricing model
  • Improved collaboration and knowledge sharing across teams and departments
Use Cases
  • Non-profit organizations with high-volume customer service inquiries, such as charities or advocacy groups
  • Membership-based organizations requiring personalized and responsive support, such as associations or clubs
  • Non-profits with multiple locations or remote teams, requiring a centralized and integrated contact center solution
  • Organizations with complex customer service processes, such as those with multiple channels or custom workflows
  • Non-profits seeking to improve their customer engagement and experience, while reducing costs and increasing efficiency

By leveraging the Dynamics 365 Contact Center Voice add-on, non-profit organizations can deliver exceptional customer experiences, optimize their operations, and achieve their mission-driven goals. Contact us to learn more about this solution and how it can benefit your organization.

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Q: What is the Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise?

A: The Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise is a comprehensive contact center solution designed specifically for non-profit organizations. It provides integrated voice capabilities and omnichannel engagement, allowing non-profits to deliver exceptional customer experiences while optimizing their operations.

Q: Who can benefit from the Dynamics 365 Contact Center Voice add-on for non-profit organizations?

A: Non-profit organizations with high-volume customer service inquiries, membership-based organizations requiring personalized and responsive support, non-profits with multiple locations or remote teams, organizations with complex customer service processes, and non-profits seeking to improve customer engagement and experience can all benefit from this solution.

Q: What features does the Dynamics 365 Contact Center Voice add-on offer?

A: Key features include a cloud-based contact center platform with integrated voice capabilities, omnichannel engagement across voice, email, chat, and social media, advanced routing and queuing for efficient call management, real-time analytics and reporting, integration with Dynamics 365 Customer Service, customizable workflows, and automation for tailored business processes.

Q: How does the Dynamics 365 Contact Center Voice add-on benefit non-profit organizations?

A: Benefits include enhanced customer experiences, increased efficiency and productivity, improved decision-making with real-time analytics, scalability and flexibility, reduced costs, improved collaboration, and knowledge sharing across teams and departments.

Q: Is the Dynamics 365 Contact Center Voice add-on compatible with existing Dynamics 365 Customer Service solutions?

A: Yes, the Dynamics 365 Contact Center Voice add-on integrates seamlessly with Dynamics 365 Customer Service, allowing organizations to streamline case management and enhance their customer service processes.

Q: Can the Dynamics 365 Contact Center Voice add-on be customized for specific business processes?

A: Yes, the add-on offers customizable workflows and automation features, allowing organizations to tailor the solution to their unique business processes.

Q: What is the pricing structure for the Dynamics 365 Contact Center Voice add-on for non-profit organizations?

A: The Dynamics 365 Contact Center Voice add-on is available at exclusive non-profit pricing with a yearly subscription and a flexible pricing model.

Q: What types of customer service inquiries can the Dynamics 365 Contact Center Voice add-on handle?

A: The add-on supports various customer service inquiries across voice, email, chat, and social media, allowing organizations to engage with their customers through their preferred communication channels.

Q: How does the Dynamics 365 Contact Center Voice add-on support non-profit organizations with multiple locations or remote teams?

A: The cloud-based contact center solution offers a centralized and integrated platform, enabling non-profits with multiple locations or remote teams to efficiently manage customer service interactions.

Q: How can non-profit organizations learn more about the Dynamics 365 Contact Center Voice add-on?

A: To learn more about the Dynamics 365 Contact Center Voice add-on and its benefits for non-profit organizations, please contact us for additional information.

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General Information
Brand Microsoft
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License Category Charity
License Type New
License Tenure Yearly
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