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Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise | Non-Profit Pricing | Yearly

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Enhance customer service with Dynamics 365 Contact Center Voice Add-on, featuring omnichannel engagement, AI-powered routing, and real-time analytics, optimized for non-profit organizations at exclusive pricing.

₹ 18,532.80 18532.8 INR ₹ 18,720.00 Tax Excluded (Discount: 1.0%)

₹ 21,868.70 Including Tax

₹ 18,720.00 Tax Excluded

(₹ 0.00 / Units)
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Annual Charity
Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise (Non-Profit Pricing)

This add-on provides a comprehensive contact center solution for non-profit organizations, enabling them to deliver exceptional customer experiences while optimizing their operations. With Dynamics 365 Contact Center Voice, non-profits can streamline their customer service processes, improve responsiveness, and increase efficiency.

Key Features
  • Cloud-based contact center platform with integrated voice capabilities
  • Omnichannel engagement across voice, email, chat, and social media
  • Advanced routing and queuing for efficient call management
  • Real-time analytics and reporting for data-driven decision making
  • Integration with Dynamics 365 Customer Service for seamless case management
  • Customizable workflows and automation for tailored business processes
Key Benefits
  • Enhanced customer experiences through personalized and responsive service
  • Increased efficiency and productivity with automated workflows and integrated processes
  • Improved decision making with real-time analytics and insights
  • Scalability and flexibility to support growing non-profit organizations
  • Reduced costs with a cloud-based solution and flexible pricing model
  • Improved collaboration and knowledge sharing across teams and departments
Use Cases
  • Non-profit organizations with high-volume customer service inquiries, such as charities or advocacy groups
  • Membership-based organizations requiring personalized and responsive support, such as associations or clubs
  • Non-profits with multiple locations or remote teams, requiring a centralized and integrated contact center solution
  • Organizations with complex customer service processes, such as those with multiple channels or custom workflows
  • Non-profits seeking to improve their customer engagement and experience, while reducing costs and increasing efficiency

By leveraging the Dynamics 365 Contact Center Voice add-on, non-profit organizations can deliver exceptional customer experiences, optimize their operations, and achieve their mission-driven goals. Contact us to learn more about this solution and how it can benefit your organization.

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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Yearly
Payment Terms Prepaid
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Annual Charity