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Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise | Monthly

Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise | Monthly

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Enhance customer experiences with Dynamics 365 Contact Center Voice Add-on, featuring omnichannel engagement, AI-powered routing, and real-time analytics for efficient customer service.

₹ 7,413.12 7413.12 INR ₹ 7,488.00 Tax Excluded (Discount: 1.0%)

₹ 8,747.48 Including Tax

₹ 7,488.00 Tax Excluded

(₹ 0.00 / Units)
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Commercial Monthly
Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise

This add-on is designed to enhance the customer service experience by providing a seamless and integrated voice channel for customer interactions. With the Dynamics 365 Contact Center Voice Add-on, you can provide your customers with a personalized and efficient experience, while also streamlining your customer service operations.

Key Features
  • Integrated voice channel for customer interactions
  • Personalized customer experience with real-time customer data and interaction history
  • Advanced call routing and queuing capabilities to ensure efficient call handling
  • Real-time analytics and reporting to optimize customer service operations
  • Integration with Dynamics 365 Customer Service to provide a unified customer service experience
Key Benefits
  • Improved customer satisfaction with personalized and efficient customer service
  • Increased productivity and efficiency for customer service agents
  • Enhanced customer insights with real-time analytics and reporting
  • Reduced costs with streamlined customer service operations
  • Improved first call resolution rates with advanced call routing and queuing capabilities
Use Cases
  • Customer service teams looking to provide a personalized and efficient customer experience
  • Organizations seeking to streamline their customer service operations and reduce costs
  • Companies looking to improve customer satisfaction and loyalty through enhanced customer insights
  • Businesses requiring advanced call routing and queuing capabilities to handle high volumes of customer calls
  • Enterprises seeking to integrate their voice channel with their existing customer service platform

By leveraging the Dynamics 365 Contact Center Voice Add-on, you can take your customer service to the next level and provide a world-class experience for your customers. With its advanced features and seamless integration with Dynamics 365 Customer Service, this add-on is the perfect solution for any organization looking to enhance their customer service capabilities.

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Specifications

General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Commercial Monthly