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Microsoft Dynamics 365 Contact Center Digital | Yearly

Microsoft Dynamics 365 Contact Center Digital | Yearly

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Enhance customer experiences with Dynamics 365 Contact Center Digital, featuring AI-powered chatbots, omnichannel engagement, and real-time analytics for personalized support and streamlined service operations.

₹ 93,911.40 93911.4 INR ₹ 94,860.00 Tax Excluded (Discount: 1.0%)

₹ 110,815.45 Including Tax

₹ 94,860.00 Tax Excluded

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Commercial Annual
Dynamics 365 Contact Center Digital

Dynamics 365 Contact Center Digital is a comprehensive solution designed to streamline and enhance customer engagement across various channels. This cutting-edge technology empowers businesses to provide personalized, efficient, and omnichannel experiences, resulting in increased customer satisfaction and loyalty.

Key Features

Some of the notable features of Dynamics 365 Contact Center Digital include:

  • Advanced routing and queuing capabilities to ensure timely and efficient customer issue resolution
  • Intelligent chatbots and virtual assistants to provide 24/7 support and automate routine inquiries
  • Seamless integration with existing CRM systems to access customer data and history
  • Real-time analytics and performance metrics to optimize contact center operations
  • Personalized and contextual customer engagement through multiple channels, including voice, email, chat, and social media
Key Benefits

The implementation of Dynamics 365 Contact Center Digital offers numerous benefits, including:

  • Improved customer satisfaction and experience through personalized and efficient support
  • Enhanced operational efficiency and reduced costs through automation and optimized processes
  • Increased revenue and sales through proactive and targeted customer engagement
  • Real-time insights and analytics to inform business decisions and drive growth
  • Flexibility and scalability to adapt to changing customer needs and market trends
Use Cases

Dynamics 365 Contact Center Digital can be applied to a variety of use cases, such as:

  • Customer service and support: Providing timely and efficient resolutions to customer inquiries and issues
  • Sales and marketing: Proactively engaging with customers and prospects to drive revenue and growth
  • Account management: Building strong relationships with existing customers to increase loyalty and retention
  • Omnichannel engagement: Providing a seamless and consistent customer experience across multiple channels and touchpoints
  • Self-service and knowledge management: Empowering customers to find answers and resolve issues through automated and intuitive interfaces

By leveraging Dynamics 365 Contact Center Digital, businesses can transform their customer engagement strategies and deliver exceptional experiences that drive loyalty, revenue, and growth.

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General Information
Brand Microsoft
License Information
License Category Business
License Type New
License Tenure Yearly
Payment Terms Prepaid
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Commercial Annual