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Microsoft Dynamics 365 Contact Center Digital | Non-Profit Pricing | Monthly

Microsoft Dynamics 365 Contact Center Digital | Non-Profit Pricing | Monthly

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Boost donor engagement with Dynamics 365 Contact Center Digital, featuring omnichannel support, AI-powered chatbots, and personalized experiences, exclusively priced for non-profits.

₹ 2,204.10 2204.1 INR ₹ 2,370.00 Tax Excluded (Discount: 7.0%)

₹ 2,600.84 Including Tax

₹ 2,370.00 Tax Excluded

(₹ 0.00 / Units)
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Charity Monthly
Dynamics 365 Contact Center Digital (Non-Profit Pricing)

Empower your non-profit organization to deliver exceptional customer experiences with Dynamics 365 Contact Center Digital, tailored to meet the unique needs of non-profits. This comprehensive solution enables you to provide seamless, personalized, and efficient support to your constituents, donors, and volunteers, while optimizing your resources and budget.

Key Features
  • Omni-channel engagement: Engage with your constituents across multiple channels, including phone, email, chat, and social media, to provide a unified and consistent experience.
  • AI-powered chatbots: Leverage artificial intelligence to automate routine inquiries, freeing up your staff to focus on complex and high-value interactions.
  • Knowledge management: Centralize and share knowledge across your organization, ensuring that your staff has access to the most up-to-date and accurate information.
  • Case management: Streamline and manage cases from inception to resolution, with automated workflows and real-time tracking.
  • Analytics and reporting: Gain valuable insights into your contact center operations, with real-time analytics and customizable reports.
Key Benefits
  • Enhanced constituent experience: Provide personalized, efficient, and effective support to your constituents, improving their overall experience and satisfaction.
  • Increased staff productivity: Automate routine tasks, streamline workflows, and provide staff with the tools and information they need to resolve cases quickly and effectively.
  • Improved resource allocation: Optimize your resources and budget, with real-time analytics and insights into your contact center operations.
  • Scalability and flexibility: Easily scale your contact center to meet changing demands, with a flexible and adaptable solution that can evolve with your organization.
  • Integration with Dynamics 365: Seamlessly integrate with other Dynamics 365 applications, such as Sales, Marketing, and Customer Service, to provide a unified and comprehensive view of your constituents.
Use Cases
  • Donor support: Provide timely and personalized support to donors, improving their overall experience and increasing the likelihood of repeat donations.
  • Constituent engagement: Engage with constituents across multiple channels, providing them with the information and support they need to achieve their goals.
  • Volunteer management: Manage volunteer inquiries, applications, and onboarding, with automated workflows and real-time tracking.
  • Event management: Provide support and information to attendees, volunteers, and staff during events, with real-time analytics and insights.
  • Membership management: Manage member inquiries, applications, and renewals, with automated workflows and personalized communication.

With Dynamics 365 Contact Center Digital (Non-Profit Pricing), your organization can deliver exceptional customer experiences, while optimizing resources and budget. Contact us to learn more about how this solution can help your non-profit achieve its goals.

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Q: What is Dynamics 365 Contact Center Digital (Non-Profit Pricing)?

A: Dynamics 365 Contact Center Digital (Non-Profit Pricing) is a comprehensive solution designed specifically for non-profit organizations. It empowers your organization to deliver exceptional customer experiences, providing seamless, personalized, and efficient support to your constituents, donors, and volunteers, while optimizing your resources and budget.

Q: What features does Dynamics 365 Contact Center Digital (Non-Profit Pricing) offer?

A: Dynamics 365 Contact Center Digital (Non-Profit Pricing) provides omni-channel engagement, AI-powered chatbots, knowledge management, case management, and analytics and reporting. These features allow you to engage with constituents across multiple channels, automate routine inquiries, centralize and share knowledge, manage cases efficiently, and gain valuable insights into your contact center operations.

Q: How does Dynamics 365 Contact Center Digital (Non-Profit Pricing) benefit my non-profit organization?

A: The solution enhances constituent experience, increases staff productivity, improves resource allocation, offers scalability and flexibility, and integrates seamlessly with other Dynamics 365 applications. This results in personalized, efficient, and effective support for constituents, improved staff productivity, better resource management, and a unified view of your constituents.

Q: What are the use cases for Dynamics 365 Contact Center Digital (Non-Profit Pricing)?

A: The solution is ideal for donor support, constituent engagement, volunteer management, event management, and membership management. It provides timely and personalized support to donors, manages volunteer inquiries and onboarding, engages with constituents across channels, and supports event and membership management with real-time analytics and insights.

Q: How is the pricing structured for Dynamics 365 Contact Center Digital (Non-Profit Pricing)?

A: Dynamics 365 Contact Center Digital (Non-Profit Pricing) is offered at an affordable monthly pricing plan. This cost-effective solution allows non-profit organizations to optimize their budget and resources, while still delivering high-quality customer experiences.

Q: Can Dynamics 365 Contact Center Digital (Non-Profit Pricing) be integrated with other Dynamics 365 applications?

A: Yes, Dynamics 365 Contact Center Digital (Non-Profit Pricing) can be seamlessly integrated with other Dynamics 365 applications, such as Sales, Marketing, and Customer Service. This provides a unified and comprehensive view of your constituents, improving overall efficiency and customer experiences.

Q: How does Dynamics 365 Contact Center Digital (Non-Profit Pricing) help with resource optimization?

A: The solution offers real-time analytics and customizable reports, allowing non-profit organizations to gain valuable insights into their contact center operations. This helps optimize resources, allocate budget more effectively, and streamline overall operations for improved productivity.

Q: What types of customer support are offered with Dynamics 365 Contact Center Digital (Non-Profit Pricing)?

A: The solution supports high-value interactions, personalized support, inquiry management, application management, onboarding, goal achievement, member renewals, and personalized communication. This ensures high satisfaction and improved resource allocation for constituent, donor, and volunteer support.

Q: How does Dynamics 365 Contact Center Digital (Non-Profit Pricing) impact staff productivity?

A: The solution automates routine tasks, streamlines workflows, and provides staff with the tools and information needed to resolve cases quickly and effectively. This results in increased staff productivity, improved case management, and higher-quality constituent support.

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Brand Microsoft
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License Category Charity
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Charity Monthly