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Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise | Non-Profit Pricing | Yearly

Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise | Non-Profit Pricing | Yearly

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Boost customer service with Dynamics 365 Contact Center Digital Add-on, featuring omnichannel engagement, AI-powered chatbots, and personalized experiences, exclusively for non-profits at discounted pricing.

₹ 17,409.60 17409.6 INR ₹ 18,720.00 Tax Excluded (Discount: 7.0%)

₹ 20,543.33 Including Tax

₹ 18,720.00 Tax Excluded

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Annual Charity
Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Non-Profit Pricing)

This Dynamics 365 Contact Center Digital Add-on is designed to provide non-profit organizations with a comprehensive customer service solution, empowering them to deliver exceptional support to their constituents. As a non-profit, it's essential to make the most of your resources, and this add-on is priced specifically with your organization in mind.

Key Features
  • Advanced case management: Easily manage and track cases from creation to resolution, with automated workflows and customizable business processes.
  • Personalized customer interactions: Get a unified view of customer interactions across channels, including social media, email, phone, and web, to provide personalized support.
  • Real-time analytics and insights: Leverage real-time analytics and insights to monitor performance, identify trends, and make data-driven decisions to improve your customer service.
  • Integration with Microsoft products: Seamlessly integrate with other Microsoft products, such as Office 365 and Power BI, to enhance your customer service capabilities.
  • Customizable and scalable: Easily customize and scale the add-on to meet the unique needs of your non-profit organization.
Key Benefits
  • Improved customer satisfaction: Provide timely and personalized support to your constituents, leading to increased customer satisfaction and loyalty.
  • Enhanced efficiency: Streamline your customer service operations with automated workflows, reducing the time and effort required to manage cases.
  • Increased transparency: Gain real-time visibility into customer interactions and case management, enabling you to make informed decisions and optimize your customer service strategy.
  • Reduced costs: Take advantage of non-profit pricing to reduce your costs and allocate more resources to your mission-critical initiatives.
  • Scalability and flexibility: Easily scale the add-on to meet the evolving needs of your organization, without sacrificing performance or functionality.
Use Cases
  • Multi-channel support: Provide support to your constituents across multiple channels, including social media, email, phone, and web, to ensure timely and effective issue resolution.
  • Donor management: Leverage the add-on to manage donor interactions, track donations, and provide personalized support to your donors.
  • Volunteer management: Use the add-on to manage volunteer interactions, track volunteer hours, and provide timely support to your volunteers.
  • Grants management: Streamline your grants management process with automated workflows, reducing the time and effort required to manage grants.
  • Event management: Use the add-on to manage event registrations, track attendee interactions, and provide exceptional support to your event attendees.

By implementing the Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Non-Profit Pricing), your organization can deliver exceptional customer service, improve operational efficiency, and reduce costs, all while advancing your mission to make a positive impact in the world.

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Q: What is the Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Non-Profit Pricing)?

A: It is a customer service solution designed specifically for non-profit organizations, offering advanced case management, personalized customer interactions, real-time analytics, and seamless integration with other Microsoft products. The add-on is available at discounted pricing for non-profits, helping them reduce costs and allocate more resources to their mission-critical initiatives.

Q: How can the Dynamics 365 Contact Center Digital Add-on improve customer satisfaction?

A: By providing timely and personalized support across multiple channels, the add-on helps improve customer satisfaction and loyalty. The real-time analytics and unified view of customer interactions enable organizations to make data-driven decisions and optimize their customer service strategy.

Q: Which Microsoft products can be integrated with the Dynamics 365 Contact Center Digital Add-on?

A: The add-on can be seamlessly integrated with other Microsoft products, such as Office 365 and Power BI. This integration enhances customer service capabilities by allowing organizations to manage cases and interactions more efficiently and effectively.

Q: Can the Dynamics 365 Contact Center Digital Add-on be customized and scaled to fit the needs of a non-profit organization?

A: Yes, the add-on can be easily customized and scaled to meet the unique requirements of non-profit organizations. Its customizable business processes and automated workflows help streamline customer service operations and reduce the time and effort needed to manage cases.

Q: How does the Dynamics 365 Contact Center Digital Add-on benefit non-profit organizations in terms of costs and efficiency?

A: The add-on helps non-profit organizations reduce costs through discounted pricing and enhanced efficiency by streamlining customer service operations. Automated workflows and real-time insights enable organizations to make informed decisions, optimize their customer service strategy, and allocate resources more effectively.

Q: What are some use cases for the Dynamics 365 Contact Center Digital Add-on in non-profit organizations?

A: The add-on can be used for multi-channel support, donor management, volunteer management, grants management, and event management. It provides timely and personalized support across multiple channels, helping organizations manage donor interactions, track donations, and provide exceptional support to constituents and event attendees.

Q: How does the Dynamics 365 Contact Center Digital Add-on contribute to a non-profit organization's mission and customer service strategy?

A: By delivering exceptional customer service, improving operational efficiency, and reducing costs, the add-on supports a non-profit organization's mission while optimizing its customer service strategy. Its real-time analytics and insights enable data-driven decisions, contributing to performance optimization and increased transparency.

Q: Is the Dynamics 365 Contact Center Digital Add-on suitable for both B2B and B2C customer service scenarios?

A: Yes, the add-on can be effectively used in both B2B and B2C customer service scenarios. Its advanced case management features, personalized customer interactions, and real-time analytics enable organizations to provide exceptional support to customers and stakeholders across various contexts.

Q: What are the high-paying and SEO keywords associated with the Dynamics 365 Contact Center Digital Add-on?

A: Some high-paying and SEO keywords include Microsoft Dynamics 365, Contact Center Digital Add-on, Customer Service Enterprise, Non-Profit Pricing, Microsoft products, Office 365, Power BI, Case management, Personalized customer interactions, Real-time analytics, Customer service solution, Automated workflows, Customizable business processes, Multi-channel support, Donor management, Volunteer management, Grants management, and Event management.

Q: How can a non-profit organization get started with the Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise?

A: You can begin by visiting the product's website and learning more about its features and benefits. To try the add-on, simply sign up for a yearly subscription at the discounted non-profit pricing. If you need further assistance, contact the sales or support team for guidance on implementing and customizing the solution for your organization.

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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Yearly
Payment Terms Prepaid
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Annual Charity