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Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise| Education Student Pricing | Yearly

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Enhance student engagement with Dynamics 365 Contact Center Digital Add-on, featuring omnichannel support, AI-powered chatbots, and personalized experiences, optimized for education institutions at exclusive student pricing.

₹ 29,640.60 29640.6 INR ₹ 29,940.00 Tax Excluded (Discount: 1.0%)

₹ 34,975.91 Including Tax

₹ 29,940.00 Tax Excluded

(₹ 0.00 / Units)
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Education Annual
Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Education Student Pricing)

This Dynamics 365 Contact Center Digital Add-on is specifically designed for educational institutions, providing students with a comprehensive customer service solution at an affordable price. As a student, you can now access the same powerful tools used by professionals to manage customer interactions, gain valuable skills, and enhance your learning experience.

Key Features
  • Omni-channel engagement: Engage with customers across multiple channels, including phone, email, chat, and social media
  • AI-powered chatbots: Utilize artificial intelligence to automate routine inquiries and provide 24/7 support
  • Personalized experiences: Leverage customer data and analytics to deliver tailored interactions and improve customer satisfaction
  • Knowledge management: Access a centralized knowledge base to quickly resolve customer issues and improve first-contact resolution rates
  • Integration with Dynamics 365: Seamlessly integrate with other Dynamics 365 applications to provide a unified customer view
Key Benefits
  • Enhanced customer experiences: Provide timely and effective support to improve customer satisfaction and loyalty
  • Increased efficiency: Automate routine tasks and streamline customer interactions to reduce response times and improve productivity
  • Improved knowledge sharing: Centralize knowledge and best practices to reduce training time and improve consistency
  • Better decision-making: Leverage analytics and insights to inform customer service strategies and optimize operations
  • Cost savings: Reduce the cost of customer service operations by minimizing the need for manual interventions and improving first-contact resolution rates
Use Cases
  • Student support services: Provide timely and effective support to students, faculty, and staff across multiple channels
  • Higher education institutions: Enhance the student experience by providing personalized and efficient support services
  • Customer service training: Utilize the add-on as a training tool to teach students about customer service best practices and industry-standard software
  • Research and development: Leverage the add-on to research and develop new customer service strategies and technologies
  • Academic projects: Use the add-on as a platform for academic projects, such as developing chatbots or analyzing customer behavior

By leveraging the Dynamics 365 Contact Center Digital Add-on, educational institutions can provide students with a comprehensive customer service solution, enhance the learning experience, and prepare students for successful careers in customer service and related fields.

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General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Yearly
Payment Terms Prepaid
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Education Annual