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Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise| Education Student Pricing | Monthly

Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise| Education Student Pricing | Monthly

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Boost student engagement with Dynamics 365 Contact Center Digital Add-on, featuring omnichannel support, AI-powered chatbots, and personalized experiences, exclusively for education students at a discounted price.

₹ 2,964.06 2964.06 INR ₹ 2,994.00 Tax Excluded (Discount: 1.0%)

₹ 3,497.59 Including Tax

₹ 2,994.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Education Student Pricing)

This Dynamics 365 Contact Center Digital Add-on is specifically designed for educational institutions, providing students with a comprehensive customer service solution at an affordable price. As a student, you can now leverage the power of Dynamics 365 to enhance your customer service skills and gain hands-on experience with industry-leading technology.

Key Features
  • Omni-channel engagement: Engage with customers across multiple channels, including phone, email, chat, and social media
  • AI-powered chatbots: Utilize artificial intelligence to provide automated support and route complex issues to human agents
  • Knowledge management: Access a centralized knowledge base to provide accurate and up-to-date information to customers
  • Analytics and reporting: Gain insights into customer interactions and agent performance with real-time analytics and reporting
  • Integration with Dynamics 365: Seamlessly integrate with other Dynamics 365 applications, such as Sales and Marketing, to provide a unified customer experience
Key Benefits
  • Improved customer satisfaction: Provide timely and effective support to customers, resulting in increased satisfaction and loyalty
  • Increased efficiency: Automate routine tasks and provide agents with the tools they need to resolve issues quickly and efficiently
  • Enhanced collaboration: Enable agents to collaborate with each other and with other departments to provide a unified customer experience
  • Cost savings: Reduce the cost of customer support by automating routine tasks and minimizing the need for human intervention
  • Real-time insights: Gain real-time insights into customer interactions and agent performance, enabling data-driven decision making
Use Cases
  • Student support: Provide support to students, faculty, and staff across multiple channels, including phone, email, and chat
  • Admissions and enrollment: Utilize the contact center to support admissions and enrollment processes, including application and registration support
  • Financial aid and scholarships: Provide support to students and families regarding financial aid and scholarship opportunities
  • IT support: Offer technical support to students, faculty, and staff for hardware, software, and network issues
  • Alumni engagement: Engage with alumni and provide support for events, donations, and other activities

By leveraging the Dynamics 365 Contact Center Digital Add-on, educational institutions can provide exceptional customer experiences, improve student satisfaction, and increase efficiency. As a student, you can gain valuable hands-on experience with this industry-leading technology and enhance your career prospects in customer service and related fields.

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Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly