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Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise| Education Faculty Pricing | Yearly

Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise| Education Faculty Pricing | Yearly

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Boost student success with Dynamics 365 Contact Center Digital Add-on, designed for education faculty. Enhance student engagement, provide 24/7 support, and gain insights with omnichannel routing, AI-powered chatbots, and analytics.

₹ 40,748.40 40748.4 INR ₹ 41,160.00 Tax Excluded (Discount: 1.0%)

₹ 48,083.11 Including Tax

₹ 41,160.00 Tax Excluded

(₹ 0.00 / Units)
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Education Annual
Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Education Faculty Pricing)

This Dynamics 365 Contact Center Digital Add-on is specifically designed for educational institutions, providing faculty members with a comprehensive customer service solution. With this add-on, educational institutions can enhance their customer service capabilities, streamline communication, and improve student engagement.

Key Features
  • Omni-channel engagement: Provide seamless customer experiences across multiple channels, including phone, email, chat, and social media.
  • AI-powered chatbots: Leverage artificial intelligence to automate routine inquiries and provide 24/7 support to students and faculty members.
  • Knowledge management: Create a centralized knowledge base to store and share information, reducing response times and improving issue resolution.
  • Case management: Assign, manage, and track customer service cases, ensuring that issues are resolved efficiently and effectively.
  • Analytics and reporting: Gain valuable insights into customer service performance, identifying areas for improvement and optimizing operations.
Key Benefits
  • Improved student satisfaction: Provide timely and effective support to students, enhancing their overall educational experience.
  • Increased faculty productivity: Automate routine tasks and provide faculty members with the tools they need to focus on high-value activities.
  • Enhanced collaboration: Foster a culture of collaboration among faculty members, staff, and students, ensuring that everyone is working together to achieve common goals.
  • Reduced costs: Minimize the need for manual processes and reduce the overall cost of providing customer service.
  • Scalability: Easily scale your customer service operations to meet the evolving needs of your educational institution.
Use Cases
  • Student admissions: Provide prospective students with timely and effective support, guiding them through the application and enrollment process.
  • Academic advising: Offer students personalized academic advising, helping them to choose courses, plan their curriculum, and achieve their academic goals.
  • Financial aid and scholarships: Assist students with financial aid and scholarship applications, ensuring that they have the resources they need to succeed.
  • IT support: Provide faculty members and students with technical support, resolving issues with hardware, software, and network connectivity.
  • Alumni engagement: Stay connected with alumni, providing them with ongoing support, resources, and opportunities for engagement.

By leveraging the Dynamics 365 Contact Center Digital Add-on, educational institutions can create a world-class customer service experience, driving student satisfaction, faculty productivity, and institutional success.

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Specifications

General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Yearly
Payment Terms Prepaid
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Education Annual