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Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise| Education Faculty Pricing | Monthly

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Enhance student experience with Dynamics 365 Contact Center Digital Add-on, featuring omnichannel engagement, AI-powered chatbots, and personalized support, exclusively for education faculty at a discounted price.

₹ 4,074.84 4074.84 INR ₹ 4,116.00 Tax Excluded (Discount: 1.0%)

₹ 4,808.31 Including Tax

₹ 4,116.00 Tax Excluded

(₹ 0.00 / Units)
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Education Monthly
Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Education Faculty Pricing)

This Dynamics 365 Contact Center Digital Add-on is specifically designed for educational institutions, providing faculty members with a comprehensive customer service solution. With this add-on, faculty members can deliver exceptional student experiences, while also streamlining their customer service operations.

Key Features
  • Omni-channel engagement: Engage with students across multiple channels, including phone, email, chat, and social media
  • AI-powered chatbots: Utilize artificial intelligence to provide 24/7 support and help students with common queries
  • Knowledge management: Access a centralized knowledge base to provide accurate and up-to-date information to students
  • Case management: Manage student cases efficiently, with automated workflows and assignments
  • Analytics and reporting: Gain insights into student interactions and customer service performance with real-time analytics and reporting
Key Benefits
  • Improved student satisfaction: Provide timely and effective support to students, leading to increased satisfaction and loyalty
  • Increased efficiency: Automate routine tasks and workflows, freeing up faculty members to focus on more complex and high-value tasks
  • Enhanced collaboration: Enable faculty members to collaborate seamlessly, both within and across departments
  • Better decision-making: Make data-driven decisions with real-time analytics and insights into student interactions and customer service performance
  • Cost savings: Reduce costs associated with traditional customer service methods, such as phone and email support
Use Cases
  • Student admissions and enrollment: Provide support to students throughout the admissions and enrollment process
  • Academic advising: Offer guidance and support to students on academic matters, such as course selection and degree planning
  • Financial aid and scholarships: Assist students with financial aid and scholarship applications, and provide information on available resources
  • Student life and wellness: Support students with questions and concerns related to student life, wellness, and campus resources
  • Alumni engagement: Engage with alumni and provide support with questions and concerns related to alumni events, networking, and giving

By leveraging the Dynamics 365 Contact Center Digital Add-on, educational institutions can deliver exceptional student experiences, while also improving the efficiency and effectiveness of their customer service operations.

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General Information
Brand Microsoft
License Information
License Category Education
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Education Monthly