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Microsoft Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer | Non-Profit Pricing | Monthly

Microsoft Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer | Non-Profit Pricing | Monthly

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Enhance customer experiences with Dynamics 365 Customer Service Professional, featuring omnichannel engagement, AI-powered insights, and unified case management, exclusively for non-profits at discounted pricing.

₹ 493.02 493.02 INR ₹ 498.00 Tax Excluded (Discount: 1.0%)

₹ 581.76 Including Tax

₹ 498.00 Tax Excluded

(₹ 0.00 / Units)
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Charity Monthly
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (Non-Profit Pricing)

This Dynamics 365 Customer Service Professional Attach is designed for non-profit organizations, providing a comprehensive customer service solution at a discounted price. By attaching this to a qualifying Dynamics 365 base offer, non-profits can enhance their customer service capabilities while optimizing their budget.

Key Features
  • Advanced case management: Manage customer interactions and issues efficiently with automated workflows and routing rules.
  • Knowledge management: Create, share, and manage knowledge articles to empower customer service agents with the right information.
  • Entitlements and SLAs: Define and manage service level agreements (SLAs) and entitlements to ensure timely and effective issue resolution.
  • Customer self-service portal: Provide customers with a self-service portal to submit cases, track progress, and access knowledge articles.
  • Analytics and insights: Gain valuable insights into customer service performance with built-in analytics and reporting tools.
Key Benefits
  • Improved customer satisfaction: Provide timely and effective issue resolution with advanced case management and knowledge management capabilities.
  • Increased efficiency: Automate workflows and routing rules to reduce manual effort and enhance productivity.
  • Enhanced collaboration: Empower customer service agents with the right information and tools to work together effectively.
  • Better decision-making: Gain valuable insights into customer service performance with analytics and reporting tools.
  • Cost savings: Take advantage of non-profit pricing to reduce costs and optimize budget.
Use Cases
  • Non-profit organizations: Enhance customer service capabilities while optimizing budget with discounted pricing.
  • Customer service teams: Empower agents with advanced case management, knowledge management, and analytics tools to provide timely and effective issue resolution.
  • Membership-based organizations: Provide members with a self-service portal to submit cases, track progress, and access knowledge articles.
  • Donor management: Manage donor interactions and issues efficiently with automated workflows and routing rules.
  • Volunteer management: Coordinate volunteer efforts and provide them with the right information and tools to work effectively.

By attaching Dynamics 365 Customer Service Professional to a qualifying Dynamics 365 base offer, non-profits can unlock the full potential of their customer service capabilities while reducing costs. Take advantage of non-profit pricing to enhance your customer service and drive success.

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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Charity Monthly