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Microsoft Dynamics 365 Customer Service Premium | Non-Profit Pricing | Monthly

Microsoft Dynamics 365 Customer Service Premium | Non-Profit Pricing | Monthly

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Unify customer interactions with Dynamics 365 Customer Service Premium, designed for nonprofits, featuring AI-driven insights, personalized experiences, and omnichannel engagement to drive donations and support.

₹ 4,817.34 4817.34 INR ₹ 4,866.00 Tax Excluded (Discount: 1.0%)

₹ 5,684.46 Including Tax

₹ 4,866.00 Tax Excluded

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Charity Monthly
Dynamics 365 Customer Service Premium (Non-Profit Pricing)

This tailored version of Dynamics 365 Customer Service is designed specifically for non-profit organizations, providing them with the tools and features needed to deliver exceptional customer service while optimizing their operations and reducing costs.

Overview

Dynamics 365 Customer Service Premium (Non-Profit Pricing) is a comprehensive customer service solution that empowers non-profit organizations to provide personalized, efficient, and effective support to their constituents. With this solution, non-profits can streamline their customer service processes, enhance customer engagement, and drive meaningful outcomes.

Key Features
  • Omni-channel engagement: Engage with customers across multiple channels, including email, phone, chat, and social media
  • Intelligent case management: Automatically route and manage customer cases with advanced routing and assignment rules
  • Knowledge management: Create, share, and manage knowledge articles to help customers find answers to common questions
  • Customer self-service: Provide customers with a personalized and intuitive portal to access information, submit requests, and track cases
  • Analytics and insights: Gain visibility into customer service performance with advanced analytics and reporting
Key Benefits
  • Improved customer satisfaction: Deliver personalized and effective support to enhance customer satisfaction and loyalty
  • Increased efficiency: Streamline customer service processes and automate routine tasks to reduce costs and improve productivity
  • Enhanced engagement: Engage with customers across multiple channels and provide them with a seamless and personalized experience
  • Better decision-making: Gain insights into customer service performance with advanced analytics and reporting
  • Reduced costs: Optimize customer service operations and reduce costs with a scalable and flexible solution
Use Cases
  • Donor management: Provide personalized support to donors and manage relationships effectively
  • Constituent engagement: Engage with constituents across multiple channels and provide them with timely and relevant information
  • Grant management: Manage grant-related inquiries and provide support to grantees
  • Volunteer management: Manage volunteer-related inquiries and provide support to volunteers
  • Event management: Provide support and manage event-related inquiries for fundraising events, conferences, and other non-profit events

By leveraging Dynamics 365 Customer Service Premium (Non-Profit Pricing), non-profit organizations can deliver exceptional customer service, drive meaningful outcomes, and achieve their mission while optimizing their operations and reducing costs.

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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Charity Monthly