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Microsoft Dynamics 365 Customer Service Enterprise | Non-Profit Pricing | Monthly

Microsoft Dynamics 365 Customer Service Enterprise | Non-Profit Pricing | Monthly

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Empower non-profits with Dynamics 365 Customer Service Enterprise, featuring unified case management, knowledge management, and analytics to enhance donor engagement and support.

₹ 2,595.78 2595.78 INR ₹ 2,622.00 Tax Excluded (Discount: 0.9999999999999858%)

₹ 3,063.02 Including Tax

₹ 2,622.00 Tax Excluded

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Charity Monthly
Dynamics 365 Customer Service Enterprise (Non-Profit Pricing)

Dynamics 365 Customer Service Enterprise is a comprehensive customer service solution designed to help non-profit organizations deliver exceptional service experiences to their constituents. With this powerful platform, you can streamline your service operations, improve responsiveness, and increase donor engagement.

Key Features
  • Omni-channel engagement: Provide seamless, personalized experiences across multiple channels, including phone, email, social media, and web portals
  • Knowledge management: Create, manage, and share knowledge articles to empower your service team and provide consistent, accurate information to constituents
  • Case management: Manage and resolve cases efficiently with automated workflows, routing, and escalation rules
  • Service level agreements (SLAs): Define and track service level agreements to ensure timely responses and resolutions
  • Analytics and reporting: Gain insights into your service operations with built-in analytics and reporting tools
Key Benefits
  • Improved responsiveness: Respond quickly and efficiently to constituent inquiries and issues
  • Enhanced donor engagement: Provide personalized, proactive service experiences that build trust and loyalty
  • Increased efficiency: Automate workflows, reduce manual errors, and streamline service operations
  • Better decision-making: Gain data-driven insights into your service operations to inform strategic decisions
  • Reduced costs: Lower your total cost of ownership with a cloud-based solution that scales to meet your needs
Use Cases
  • Donor support: Provide timely, personalized support to donors, including gift processing, acknowledgment, and recognition
  • Constituent engagement: Engage with constituents across multiple channels, including social media, email, and phone
  • Volunteer management: Manage volunteer inquiries, applications, and placements with automated workflows and routing
  • Grant management: Manage grant applications, reviews, and awards with streamlined workflows and collaboration tools
  • Event management: Manage event registrations, logistics, and follow-up communications with automated workflows and reporting

By leveraging Dynamics 365 Customer Service Enterprise, non-profit organizations can deliver exceptional service experiences that build trust, loyalty, and engagement with their constituents. With its comprehensive features, flexible pricing, and cloud-based architecture, this solution is ideal for non-profits of all sizes.

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Brand Microsoft
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License Category Charity
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Charity Monthly