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Microsoft Dynamics 365 Customer Service Call Intelligence Minutes Add-on | Non-Profit Pricing | Monthly

Microsoft Dynamics 365 Customer Service Call Intelligence Minutes Add-on | Non-Profit Pricing | Monthly

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Boost customer service with Dynamics 365 Call Intelligence Minutes Add-on, featuring AI-powered call analysis, sentiment tracking, and conversation insights, optimized for non-profits.

₹ 368.28 368.28 INR ₹ 372.00 Tax Excluded (Discount: 1.0000000000000142%)

₹ 434.57 Including Tax

₹ 372.00 Tax Excluded

(₹ 0.00 / Units)
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Charity Monthly
Dynamics 365 Customer Service Call Intelligence Minutes Add-on (Non-Profit Pricing)

This add-on is designed to enhance your customer service experience with advanced call intelligence capabilities, tailored specifically for non-profit organizations. By leveraging AI-powered insights, you can optimize your customer service operations, improve agent productivity, and deliver exceptional customer experiences.

Key Features
  • Advanced call analytics and reporting to gain deeper insights into customer interactions
  • AI-driven sentiment analysis to detect customer emotions and preferences
  • Real-time call transcription and summarization to streamline agent workflows
  • Integration with Dynamics 365 Customer Service to provide a unified customer view
  • Customizable dashboards and alerts to notify agents and supervisors of key call metrics
Key Benefits
  • Enhanced customer experience through personalized and empathetic service
  • Improved agent productivity and efficiency with automated call summarization and transcription
  • Data-driven decision making with advanced call analytics and reporting
  • Increased first call resolution rates through real-time sentiment analysis and agent alerts
  • Reduced operational costs by minimizing manual data entry and call handling times
Use Cases
  • Non-profit organizations can use this add-on to analyze donor interactions, identify areas for improvement, and optimize their fundraising strategies
  • Customer service teams can leverage call intelligence to detect early warning signs of customer dissatisfaction and proactively address issues
  • Supervisors can use real-time call metrics and alerts to monitor agent performance, provide targeted coaching, and improve overall team performance
  • Organizations can integrate this add-on with their existing Dynamics 365 Customer Service instance to create a unified customer service platform
  • Non-profit organizations can also use this add-on to measure the effectiveness of their outreach programs and make data-driven decisions to improve their services

By adding this Dynamics 365 Customer Service Call Intelligence Minutes Add-on to your non-profit organization's customer service toolkit, you can unlock new levels of customer insight, agent productivity, and operational efficiency. Take the first step towards delivering exceptional customer experiences and driving meaningful outcomes for your organization.

  Save upto 18%, Get GST Invoice on your business purchase. Prices are Exclusive of GST

  For a customized quote or a monthly subscription plan, please reach out to us through the WhatsApp sales support available on this page,  and we will respond back promptly.

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Brand Microsoft
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License Category Charity
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Charity Monthly