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Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise | Non-Profit Pricing | Monthly

Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise | Non-Profit Pricing | Monthly

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Boost customer satisfaction with Dynamics 365 Contact Center Add-on, featuring omnichannel engagement, AI-powered chatbots, and personalized experiences, exclusively for non-profits at discounted pricing

₹ 2,221.56 2221.56 INR ₹ 2,244.00 Tax Excluded (Discount: 1.0%)

₹ 2,621.44 Including Tax

₹ 2,244.00 Tax Excluded

(₹ 0.00 / Units)
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Charity Monthly
Dynamics 365 Contact Center Add-on for Customer Service Enterprise (Non-Profit Pricing)

This Dynamics 365 Contact Center Add-on is specifically designed for non-profit organizations, providing an affordable and efficient way to manage customer service operations. With this add-on, non-profits can enhance their customer service capabilities, improve response times, and increase overall customer satisfaction.

Key Features
  • Omni-channel engagement: Engage with customers across multiple channels, including phone, email, chat, and social media
  • Advanced routing and queuing: Route customer inquiries to the most suitable agent, based on skills, availability, and priority
  • Real-time analytics and reporting: Gain insights into customer service performance, with real-time analytics and customizable reports
  • Integration with Dynamics 365: Seamlessly integrate with Dynamics 365 Customer Service, for a unified customer service experience
  • Customizable workflows: Create custom workflows to automate routine tasks, and improve agent productivity
Key Benefits
  • Improved customer satisfaction: Provide timely and effective support, to increase customer satisfaction and loyalty
  • Increased agent productivity: Automate routine tasks, and provide agents with the tools they need to resolve issues quickly and efficiently
  • Enhanced collaboration: Enable agents to collaborate with each other, and with other teams, to resolve complex issues
  • Reduced costs: Reduce the cost of customer service operations, with a cloud-based solution that eliminates the need for on-premise infrastructure
  • Scalability and flexibility: Scale your customer service operations up or down, to meet changing demand, with a flexible and scalable solution
Use Cases
  • Multi-channel customer support: Provide support to customers across multiple channels, including phone, email, chat, and social media
  • Donor and volunteer management: Manage relationships with donors and volunteers, and provide them with timely and effective support
  • Event and campaign management: Manage events and campaigns, and provide support to attendees and participants
  • Membership and subscription management: Manage membership and subscription programs, and provide support to members and subscribers
  • Grant and fundraising management: Manage grant and fundraising programs, and provide support to grantors and donors

By leveraging the Dynamics 365 Contact Center Add-on for Customer Service Enterprise, non-profit organizations can improve their customer service capabilities, increase efficiency, and reduce costs. With its advanced features, and scalable architecture, this add-on is the perfect solution for non-profits looking to enhance their customer service operations.

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General Information
Brand Microsoft
License Information
License Category Charity
License Type New
License Tenure Monthly
Payment Terms Prepaid
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Charity Monthly